Time4Bets Terms in Plain Language
Licensing. Time4Bets operates under the Anjouan Gaming License NO. ALSI-202603024-FI1 (founded 2016). The platform is owned and operated under this license, and all betting and gaming services, account terms and player protections described below are governed by the conditions of that license.
These Terms & Conditions are organised into four parts: I. Betting & Account Terms, II. Privacy, III. Withdrawals, Verification, AML & Responsible Gaming, and IV. Frequently Asked Questions. Use the part headings to navigate to the rules that apply to you.
Other rules
time4bets.com may update, amend, edit and supplement the time4bets.com Rules at any time. Any substantial amendment to the time4bets.com Rules shall be notified in advance by time4bets.com to the Account Holder, before coming into effect and will require your consent. If you do not agree with the amendment(s) to the time4bets.com rules, you will not be permitted to continue using the Services. All references in the time4bets.com Rules to the singular shall include the plural and vice versa. All references to “the” shall include “a/an” and vice versa.
1. General Introduction, definitions and stipulations
1.1 An “Account Holder” is an individual having a contractual relationship with time4bets.com by creating a time4bets.com Account on the Website.
1.2 A “time4bets.com Account” is an account held by an Account Holder, for bona fide transactions, with a strict aim to establish a normal commercial relationship with time4bets.com and with the strict purpose of conducting betting and other gaming and gambling transactions.
1.3 The “Contract” is the contractual relationship between time4bets.com and an Account Holder and shall be constituted under and governed by the time4bets.com Rules, i.e. the “Terms and Conditions”.
1.4 The “Website” is the internet gateway accessible through the internet address www.time4bets.com where all current and relevant information regarding time4bets.com operations is published, and through which the Services are provided to the Account Holders.
1.5 The “Services” are the gaming and betting offers provided by time4bets.com to the Account Holder through the Website.
1.6 A “Card” refers to all types of cards with a function of “payment”, “charge”, “debit”, “credit”, “virtual” and/or similar.
1.7 A “Payment Solution Provider” is an intermediary acting as a payment agent for various different payment methods.
1.8 A “Financial Institution” is a bank and/or other institution regulated by an applicable domestic financial services Act or similar.
1.9 “Force Majeure” refers to any occurrence or condition beyond one’s reasonable control which leads to a delay or default in the performance of the affected party’s contractual obligation and shall, for the purposes of the time4bets.com Rules, include Acts of God, government restrictions (including the denial or cancellation of any necessary license where such denial or cancellation is made through no fault of the affected party), wars, outbreak of hostilities, riots, civil disturbances, insurrections, acts of terrorism, fire, explosions, floods, theft, malicious damage, strikes, lockouts, and/or any other cause beyond the reasonable control of the party whose performance is affected.
1.10 “Client Application” shall mean the web browser application opened by the Account Holder in order to use the Services.
1.11 “Software” shall mean all software used by time4bets.com to offer and/or operate the Services and/or run the Client Application.
1.12 A “Prize” is an amount, a bonus or a reward that can be won by the Account Holder.
1.13 An “Inactive Account” is a time4bets.com Account which has not recorded any log-in and/or log-out for a period exceeding 12 consecutive months.
1.14 All trademarks, service marks and trade names as well as images, graphics, text, concepts or methodologies (collectively the “Intellectual Assets”) found on the Website, the Client Application and the material contained therein are the exclusive property of time4bets.com and/or time4bets.com’s suppliers and partners. The Account Holder is not entitled to exploit or otherwise use any Intellectual Asset for whatever purpose, except for what is allowed by law.
2. Account Rules
2.1 Creation of a time4bets.com Bet Account
2.1.1 An individual cannot participate in a game for money unless that individual is an Account Holder. To be registered as a player, an individual must register personally and submit an application for registration. The following information must be provided:
date of birth and provide valid identification showing that the player is over eighteen (18) years of age or the applicable legal age of majority as stipulated in the jurisdiction of your residence (identification documents which must be submitted include: copy of a valid identity card, passport or driving license); player’s first and last name; player’s full residential address; player’s valid email address; a username and a password.
2.1.2 An individual applying to become an Account Holder warrants and represents not to be under the age of eighteen (18) years. Minors cannot register as a player and cannot hold a time4bets.com Account. time4bets.com reserves the right to request additional proof of age and perform additional checks in order to verify the information provided. A time4bets.com Account may be suspended until satisfactory proof of age is provided.
2.1.3 An individual applying to become an Account Holder furthermore warrants and represents:
to be a physical person (a legal entity will not be accepted as an Account Holder); not to be a resident of Aruba, Afghanistan, Australia, Bonaire, Curacao, Denmark, Estonia, Ethiopia, Albania, Antigua and Barbuda, Kuwait, Bolgaria, Belgium, Cayman Islands, Cuba, Cyprus, Czech Republic, Germany, Eswatini, Hungary, Ireland, Israel, Japan, Lebanon, Macao, Montenegro, Myanmar, Netherlands, Netherlands Antilles, Poland, Portugal, San-Marino, Saudi-Arabia, Serbia, Singapore, Sudan, Switzerland, Great Britain, Vatican, Vietnam, Romania, Taiwan, Russia, France and other French territories, Hong Kong, Iran, Iraq, Italy, Jordan, Kuwait, North Korea, Pakistan, Philippines, Saba, Statia, St.Martin., Spain, Syria, Turkey, UK, United States of America and other U.S. territories, or Yemen (please be aware of particular country exclusions for Casino, Games, Live Casino, Poker and Bingo); time4bets.com reserves the right to block the access to time4bets.com and not to pay the winning to the players from the mentioned countries; not to be a professional player in any sport, competition or league where time4bets.com offers betting; not to be restricted by limited legal capacity; not to be acting on behalf of another party; not to be classified as a compulsive problem gambler, and/or be included (whether voluntarily or involuntarily) on any register or database of excluded players; not to be depositing monies originating from criminal and/or other illegal activities; not to be depositing monies through a Card which the Account Holder is not authorized to use and/or utilizing a Card in a jurisdiction in which betting and gaming are prohibited; not to be conducting criminal activities whereby a time4bets.com Account is directly or indirectly involved; not to use the Services if it is illegal in his/her country of residence or otherwise restricted for him/her to open a gaming account, purchase or use services from time4bets.com and/or otherwise participate in the games offered. It is the Account Holder’s responsibility to ensure his/her use of time4bets.com’s Website and Services is legal; not to find the Website or the Services offensive, objectionable, unfair, nor indecent; and to maintain his/her time4bets.com Account details up-to-date in terms of the following: first and last name, country of residence, valid email address and phone number. 2.1.3.1. You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial, or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form.
2.1.4 An individual applying for a time4bets.com Account acknowledges and accepts:
all definitions and stipulations as stated under the time4bets.com Rules; the time4bets.com Rules as currently published on the Website, as well as any possible future changes to the time4bets.com Rules; that the Contract is governed by: (i) the time4bets.com Rules as published in English; (ii) any regulatory provisions or other decisions made from time to time by the Governing Authorities; and (iii) the Governing Law of the Place of the Contract. Rules of acceptance of bets on sports events
2.2 The Organizer has a right to cancel any bonus, jackpot and/or any prize if the Organizer is confident the Player has implemented a system usage fraud. In this case the Organizer freezes the Player's special gaming account, and if there are any funds, makes a refund to the payment system that was used by the Player to replenish the gaming account.
2.3. Arranged game
If the Organizer has sufficient facts to suspect the case of an arranged game, they can terminate the prize remunerations and make a re-payment of the already carried out payments to the Player's special gaming accounts. The mentioned suspicions can include data referring to sums and characteristics, as well as amounts of all entry payments made via all the possible methods.
3. Betting rules
3.1 The betting company accepts bets on the outcome of sporting and other events with a deliberately unknown result, including the use of telecommunication networks.
3.2 Every time downloading the client’s application, regardless of the use of the media resource (via Internet or mobile services), by opening an account and using an existing account, betting or participating in any games, taking any prize, the client confirms his agreement with the current version of the Rules and the obligation to act in accordance with these Rules. Anytime a user downloads the client, registers an account, uses an existing account, bets on any games, takes any winnings, etc., this signifies the User’s agreement and obligation to act in accordance with the current rules.
3.3 time4bets.com has the right to make any changes and additions to the rules set forth herein, the provisions and procedures of payments without an individual prior written notice. Users are notified about this with appropriate announcements. The conditions of previously staked (placed) bets remain unchanged, and bets which are accepted are subject to the posted rules at the time of acceptance.
3.4 time4bets.com reserves the right to refuse service to any person without disclosing the reason(s).
4. Policy of site use
4.1 time4bets.com does not bear any responsibility for any losses or damages claimed as resulting from the use of this site or from its content. This provision equally applies to the use or misuse of the content of the site by any person, inability to access the site or use it, to delay in functioning or transmission of data, failures in communication lines, any errors, misprints or omissions in the content of the site.
4.2 Loading photos and video from the website or its sub-sites is permitted only for private use. Publication, transmission or reproduction of this data for any other purpose is strictly prohibited.
4.3 time4bets.com monitors traffic of its website actively, and reserves the right to block access in cases of suspected automated betting (bots).
5. Glossary
5.1 Basic terms accepted in this edition of the rules:
“Single”, a bet on a single event;
“Express”, this is a bet on the outcome of several different events simultaneously. When you place a bet on the outcome of two or more events (for example, two different football matches), you can unite them in “Express”. To win an express bet it is necessary for you to not have any failed predictions (losses) on any of the outcomes which are included in the Express. Loss on one of the outcomes of an express bet means loss throughout the entire bet. Winnings of the express bets is equal the product of the bet amount at the coefficients of played outcomes included in the express (if on one of the bets included in the express occurs a return, then the coefficient on it equals to 1).
“System”, a set of “express bets” of a particular set of events. Each combination of the system is calculated as a separate express bet. To win in the system it is sufficient that the indicated number of predictions of the total number be correct (it is defined by name, that is, for example, in the system “3 of 4′′ it is necessary that 3 of the 4 predictions prove correct, for “5 of 7′′ it is necessary properly to predict the outcome of the five events of 7 options, etc.). It must be taken into account that because of the fact that only a part of the total bet amount is specified on each of the express of the system bet (proportional to the number of options) then the winnings by such a system bet will be less than the possible general winnings by the express bet. In some cases, when not all outcomes are predicted, the amount of winnings may be less than the amount of the bet, but in contrast to express bets, a part of the amount will be offset on account of correctly predicted outcomes.
“Chain”, bet which is a combination of “single” bets including events independent from each other. The sum of single bet of chain‘s each event is equal to the sum of chain. The client is given a chance to determine independently the order of the bets included in the chain and stake only on the first event of the chain. Thus the concept of “chain account” is imported. After the tournament of each single bet included in the chain the sum of that account is calculated. Initially it is equal to the sum of the first bet. If the sum on the chain account is less than its initial sum, the chain’s next event’s single bet is calculated by the account balance. The procedure of chain’s calculation depends on the order of bets mentioned in the given ticket but not on time. The sum which remains on the account after calculation of all bets in the chain is a subject to payment. If the sum on the chain account reaches zero, the chain breaks and is considered to be lost.
“Handicap”, the advantage or the leeway of the entrant of competition, expressed in goals (points/) sets, etc., which is provided by the bookmaker office to the entrant with bets on it. The result of the event subject to the handicap is determined in this way: the handicap given to the entrant is added to the corresponding result shown by the entrant in the competition. If the results thus obtained are in favor of the elected entrant, he is considered as a winner, and the bets on his win subject to the handicap win. Payments are carried out with the coefficient of winnings indicated in the description of bets. If the result is in favor of the opponent, the bets are lost. If the result subject to the handicap is a draw, then the coefficient of winnings under such a result will be equal to 1 (return of the bet);
For example:
Team 1 Team 2 Handicap 1 Handicap 2 Coefficient 1 Coefficient 2 Inter Cagliari -1.5 2.25 +1.5 1.9
1) Suppose you want to bet upon the win of Cagliari subject to handicap. The handicap betting on Cagliari (Handicap 2) is equal to “+1.5′′. To win with the bet on the handicap “+1.5′′ it is necessary that Cagliari will not lose by more than 1 goal, as handicap +1.5 will be added to goals from Cagliari. Let us analyze all the options:
Cagliari won or the teams drew or Cagliari lost by the difference of 1 goal. For example, the final score is 2-1. Taking into account the handicap (+1.5) the result 2:2.5 in favor of Cagliari (the handicap of Inter when determining the result on the rates at Cagliari is not taken into account). The bets win. Cagliari lost by more than 1 goal difference. For example, the final score is 2-0. Taking into account the handicap (+1.5) the result is 2:1.5 in favor of Inter. In this case, the rates on winning of Cagliari taking into account the handicap (+1.5) lose. 2) Similarly, the following variants are possible when betting on a win for Inter taking into account the handicap “-1.5′′:
Inter won having the advantage of two or more goals. For example, the final score is 3-0. Taking into account the handicap (- 1.5) the result is 1.5:0 in favor of Inter. The bets win. Inter won having the advantage of 1 goal, teams drew or Cagliari won. For example, the final score is 2-1. Taking into account the handicap -1.5, the result of the bets on Inter at handicap (-1.5) gives 0.5:1, in favor of Cagliari. In this case, the bets on Inter with the handicap -1.5 lose. Double bet of handicap is offered (Asian handicap). Bet on victory or total taking into account the handicap, which is the multiple of 0.25 (but not of 0.5). Such bets are calculated as 2 bets with the half of sum: with the same odd and “common handicaps” and “common totals” multiple of 0.5’s near- by common value. In case when the Asian handicap is included in parlay or system, it is calculated with that odd which would be in case of single bet. In case of winning of two common bets, the bet’s odd “O” is taken into account in the calculations. If one common bet is won and the other is a subject to refund, during the calculation is taken the odd (“O”+1)/2. If both common bets are lost, the whole bet considered lost.
Event’s participant Handicap’s double bet (Asian handicap) Odd Real -0.25 (0,-0.5) 2.0 Barcelona +0.25 (0,+0.5) 1.8
In case 200 euro stake is made on “Real” and “Real” won: two common bets with the half of sum won and the winning is equal to 1002.0 + 1002.0 = 400 euros.The match was over in drawn: one common bet with the half of sum lost, and the other won with the odd “1′′ and the winning is equal to 1000.0 + 1001.0 = 100 euros. “Real” lost: two common bets with the half of sum lost and the winning is equal to 1000.0 + 1000.0 = 0 euro. In case 200 euros stake is made on “Barcelona” and ”Barcelona” won: two common bets with the half of sum won and the winning is equal to 1001.8 + 1001.8 = 360 euros. The match was over in draw: one common bet with the half of sum lost, and the other won with the odd “1′′ and the winning is equal to 1001.8 + 1001.0 = 280 euros. “Barcelona” lost: two common bets with the half of sum lost and the winning is equal to 1000.0 + 1000.0 = 0 euro.
“Total”, the number of goals, pucks, points or the games, scored (thrown, gained or played) by an entrant or entrants of events.
For example: Suppose the total of the soccer game is set (the amount of goals scored) equal to “4′′, and a wagering is offered on the total at two outcomes: more or less of the given total.
If the match is scored with a total of less than 4 goals (0-0, 1-0, 0-1, 1-1, etc.), bets lower than “4′′ win.
If the match is scored with a total of more than 4 goals (4-1, 4-2, 3-2, etc.), bets lower than “4′′ lose and bets more than “4′′ win.
If the match is scored with a total of exactly 4 goals (3-1, 4-0, 2-2, 1-3, 0-4), all bets on more than “4′′ and less than “4′′ will be refunded.
6. Policy of Bets
6.1 The values of the parameters (including handicaps, totals) and coefficients of the events specified in the line of the current day may change after any bet, but conditions before bets are the same, except in cases of technical and obvious mistakes in the line.
6.2 As an amount of bet only the amount confirmed and registered by the company is accepted.
6.3 The User is the only person who is responsible for the bet. Once a bet is made and its acceptance is confirmed, it cannot be changed or canceled by the User. time4bets.com does not provide any guarantees with respect to the “lost” or “double” bets made by customers. Please carefully check all the bets you have made.
6.4 Loss of your password cannot be a reason for the withdrawal rates or cancellation of the request for payment of winnings.
6.5 A bet is accepted as soon as it is confirmed by the company. All accepted bets are displayed in the “Bet History”. In some cases there may be a delay until a bet is listed in your history. In case of any dispute the time when the bet was registered in the system of the company is considered to be its true submission time. If the User did not receive any notification about the acceptance of bet, the rate is still considered to be accepted if it is displayed in the “Bet History.”
6.6 Failures of communication or other technical failures in customer communications are not a reason for the cancellation of a bet if the bet has been registered in the server.
7. Displaying Data
7.1 The Company is not responsible for the accuracy, completeness and timeliness of the proposed information services, including data on the events of Live and mailing services.
7.2 time4bets.com makes every effort to make the information on Live events (such as results, the time of a game and the statistics of teams /players) be correct. However, this information is displayed only for informational purposes. time4bets.com is not responsible in case of any errors in this data.
7.3 time4bets.com is not responsible and does not accept any claims regarding the accuracy of the translation from foreign languages of team names and the names of the players.
7.4 If in the indicated event/match more than one member with the same surname is present and during bet acceptance the full name of the athlete or other features identifying them uniquely have not been indicated, all bets are refundable.
7.5 If in the name of the match or in the name of the position one or more entrants are indicated in the line incorrectly (except for errors in translation), that is if the other team/entrant of represented tournament is indicated instead of the necessary one, all the bets on that event are recognized as invalid and a return is made. Only time4bets.com has the right to determine the events belonging to this category.
7.6 In cases when the specific details of the team such as a particular age group (for example 18 years/to 21 years/youth teams), gender (women) or the status of the team (reserve) are not indicated in the line resulting in the marking of the other team in the line instead of the declared one, all bets on this match are refundable. In other cases when incomplete name or possible grammar errors are indicated in the line, all bets remain in force. If the gender of teams is not indicated in the line, it is considered that the gender of teams is male. In case women’s teams are participating in a match it is necessary to have a detailed indication about it in the line otherwise bets on this match are a subject to return.
7.7 Date and time indicated in the line are the date and time of discontinuation of betsˈ acceptance on the event (except for Live events) and do not necessarily coincide with the date and time of the actual start of the event. The actual time of the event while counting the bets is considered as the time of the start of the event, which is determined based on the official documents of the organization conducting the competition, as well as the data of time4bets.com .
7.8 If the place of conducting a meeting is not indicated in the line, in the list of events the host of the field is indicated firstly, except for competitions of American types of sports. All the information contained in the “cap” to a particular sport, carries an ancillary character. Possible errors in the given information are not a ground for the return of bets.
7.9 On acceptance of bets for Live Events there is a set delay, the value of which may vary depending on the sport, market, and other features, and it is determined exclusively by time4bets.com for security and protection from subsequent bets.
7.10 For clients convenience, taking into account the specificity of Live Events in which coefficients change very often a client can choose one of the following options: to “Accept all changes in the coefficients”, “Accept only marked-up bets” or “Do not accept bets if the coefficients change,” which determines respectively whether the bet is accepted if during the time of its arrangement the coefficient changed, at any changes of it, or just in the case when the changed bet exceeds the estimated coefficient of the bet of the client.
7.11 Incorrectly indicated date of the conducted match is not a ground for cancellation of the bet.
7.12 If the match began from the moment at which it was previously interrupted, and in the line that was not stipulated, the bets are refundable.
8. Interlocking events and outcomes
8.1 In “express” and “system” bets it is forbidden to include different events that relate to the same match, not even the ones which are interdependent directly. If in such bets were included any events that relate to the given match, this bet is refundable, even if the computer program of accepting the bettings did not block this bet during its submission. time4bets.com reserves the exclusive right to determine whether the events are connected.
8.2 In the game on output-absence from the group in “express” and “system” bets it is allowed only to bet on one team from the given group. If in such bets qualify-not qualify of the teams from the same group were included then the given bets are refundable, even if the computer program accepting the bets did not block this bet during its submission. time4bets.com reserves the unique right to decide whether to accept bets on the position of qualify or not qualify in “express”, “system” and in “single” bets.
9. Obvious and technical errors
9.1 The Company is not responsible for errors in typing, transfer or counting of bets. In particular, time4bets.com reserves the right to correct obvious errors made while entering information on betting coefficients and/or calculation of the amounts at the bets (for example, errors in the coefficients indicated in teams incorrectly, incorrectly indicated events, etc.), or declare invalid the corresponding bets even after completion of the event. In the cases of correcting obvious errors bets are returned. The most common types of technical errors are the following:
9.1.1 Errors of input of coefficients, when the coefficient (or the setting of the handicap/total, etc.) is displayed without a separator (dot) or with any additional number.
Example: instead of the coefficient 1.8, 18 is displayed, instead of 2, 23 is displayed, instead of 3, 30 is displayed etc.
9.1.2 “Mirror Errors”, when the coefficients for players are displayed in a diametrically opposite manner. In this case, the favorite of the game (including current favorite of live event) is displayed by a coefficient exceeding the coefficient of the outsider of the given event.
Example: Basketball. Barcelona-Unicaja. The winner of the match. Instead of 1.2 and 4, 4and 1.2 is displayed.
9.1.3 Writing errors, if all the coefficients are indicated correctly, however, teams are written in an incorrect order (usually occurs for events taking place on a neutral field).
Meaning for the previous example: record: Basketball. Unicaja-Barcelona. The winner of the match. 1.2 and 4 instead of Basketball. Barcelona-Unicaja. The winner of the match. 1,2 and 4
Clear indicators of obvious errors are: very large difference in the coefficients of time4bets.com and other bookmakers, the coefficients that are nearly impossible to give in the current situation of the match.
The right to determine whether or not an obvious or a technical error was made in any case belongs exclusively to time4bets.com .
9.2 time4bets.com reserves the right to abolish the bets made on deliberately incorrect coefficients and obvious errors. The customer will be informed about changes in the balance immediately.
9.3 time4bets.com reserves the right to cancel the bets even after the end of the event if these bets are won by the User as a result of a technical failure or an obvious error.
9.4 In cases when due to technical reasons the User’s bets were not provided with the necessary amount of funds in the account, the bets are considered as invalid.
9.5 In case of mistakenly having credited the means to the customer’s account the latter shall immediately notify time4bets.com about the mistake. If due to an error a negative balance has been formed at the client, the betting company has the right to cancel the uncalculated bets despite the fact that they were made before the error occurred.
9.6 The Company reserves the right to oblige the User to liability for any damage caused to it if the user used a technical or administrative error intentionally when making a deposit and/or during the receipt of money on the account.
10. Bets on credit
10.1 time4bets.com does not accept any bets or provide services to customers on credit. All bets must be confirmed with funds existing in the account of the User.
11. Legal Aspects
11.1 time4bets.com states explicitly that bet placement and betting organization, as well as participation in sports betting, multiplayer poker, game in casinos and games like lottery may be restricted by law or even prohibited in some countries. Such restrictions or prohibitions may be imposed even if the company obtained the necessary permission (license for betting or organizing gaming) to place bets and betting organizations.
The User should note that if the placement of bets or participation in sports betting, multiplayer poker and games such as lotteries is prohibited or permitted only under certain conditions, which are not followed, the responsibility for any damage caused by this rests solely with the User.
The client must also take note that the company is not required to provide clients with information,
instructions and warnings in a wider range than in the present paragraph. In particular, the company is not liable for damages suffered by the User due to the violation of the relevant legislative prohibitions functioning in his/her country.
11.2 You should register on one of the websites which belong to the group of time4bets.com companies according to your country of residence. By rating or participating in the games, the User confirms that he has reached the lowest age of consent limited by law of his country, and confirms his/her capacity to enter into the agreement with the company. In case of non-fulfillment of these requirements the User’s account will be closed and necessary measures will be applied.
11.3 The User agrees that his personal information provided to the company during the pool betting, games in multiplayer poker, casino games and games such as lotteries, as well as in any other game is stored and used by automatic means.
11.4 You have registered on websites which belong to the group of time4bets.com companies more than once and/or you have more than one account. In this case, the Company has the right to block all the accounts at its discretion and to leave only one account corresponding to the country of residence.By registering the User confirms the exclusive intellectual property of the company’s regulations, as well as the system controlled by them.
11.5 The Company reserves the right to inform Users about special promotions and new products by telephone and e-mail.
11.6 Legal relations between the User and the company are a subject to laws of Anjouan and are regulated by it with the exception of the appropriate legal rules of international private law. The place of performance of all obligations at betting and gaming, as well as at the appropriate bets, is Anjouan. All disputes arising over or regarding bets made by customers, are resolved if it does not contradict the law, by the court in Anjouan, having the relevant territorial and subject matter jurisdiction.
11.7 The Company expressly states that it does not provide users with any advice (consultation) on tax matters and/or legal matters.
11.8 No disputes about the bets can lead to a lawsuit, legal action, as well as claims on bookmaker licenses if the company complies with the provisions of arbitration.
11.9 In case of any claims and disputes from Users’ side and people representing their parties, the company’s liabilities are limited by the size of bets or its possible winnings.
11.10 In case of any disputes or claims the database of time4bets.com has priority over any other data.
11.11 If there is discrepancy between the English version of these rules and the translation into another language, the English version is considered to be the correct one.
11.12 Any matters of dispute including claims about the results of the event are accepted to be reviewed by the bookmaker office within 5 days from the end of the sporting event.
11.13 time4bets.com does not hold Users’ funds in segregated or separately protected bank accounts. It is important for the User to understand that deposits of time4bets.com are not in banks and no interest is accrued upon them.
12. Restrictions on rates
12.1 Bookmaker company has the right not to accept bets from any person without giving any reason and reserves the right to close or temporarily block the accounts of individual Users without prior notice.
12.2 Minimum and maximum size of bets for all sporting events is defined by the bookmaker office and is a subject to changes without prior written notice. In addition, time4bets.com reserves the right to impose special restrictions on the accounts of individual Users.
12.3 time4bets.com does not recommend two or more Users to place bets from one IP-address (from the same computer or the same local area network) in order to avoid suspicion of collusion (cheating). In such cases it is necessary to reconcile the possibility of the game with time4bets.com by explaining the circumstances. time4bets.com has the right to block the account of such a User and ask them to send the documents verifying their registered identity.
12.4 Winnings are paid only within the limits set with maximum limits of the company. If the User has made a bet and the winning exceeds the maximum, the company will not pay any amount of money exceeding the maximum limit.
12.5 Results for sports statistics are published on the official website of time4bets.com within 3 days after the end of a sporting event.
13. Late bets
13.1 Bets placed after the start of the event, except the bets for Live Events, in all cases, are invalid and are returnable, and are excluded from the “express” and “system” bets. Any bet (including bets for Live Events) made on an event, the result of which is already known by the time of betting, is considered invalid and will be refunded.
13.2 If the User wishes to challenge the time of the start of the event, he must provide an official document (or a link to the website of regulatory bodies of the given event) which confirms the actual time of the start of the match on which the given bet was made.
13.3 While arising disputes regarding the time of the start of the event, if the official regulatory bodies of the appropriate tournament/event do not provide (or lack) such information, the information of time4bets.com about the start time of the event is considered the only correct one while calculating the bets.
14. Return
14.1 If a “return” is declared about the bet, such bet is considered as won with the coefficient of 1. In case of “Single” bets this means that the User will get back the amount of money placed to this bet. In the case of “express” or “system” bets the total coefficient will be changed accordingly (in the event, where a return occurred, the coefficient will get the value 1, the coefficients on the remaining events will remain unchanged, and the final coefficient will be counted according to similar scheme; only the coefficient of the outcome on the event, on which was given a return, one of the factors (multipliers) of the final coefficient of “express” or “system”, will get the value 1).
EXAMPLE: Express
Position Outcome Coefficient Finland - Moldova Win 1 1.55 Malta-Croatia Croatia Handicap (-2) 1.7 Bulgaria-England Win 2 1.5
Total coefficient of Express = 1.55 1.7 1.5 = 3.95
In case Finland and England won in the above mentioned games, and Croatia won by 2 goals advantage, and the given express plays, but when calculating the total coefficient there will be 1 instead of 1.7 (coefficient of winning) and the final coefficient of the given express will be equal to 1.5511.5 = 2.325
14.2 If as a result of the match the total number of scored goals is equal to the total of the bet and among the proposed outcomes of the given total bets there has not been the option equal ... (the indicated number) of goals, a return is made. Similarly, for the individual totals, totals of the player, totals of cards/corners /removals, fouls and other parameters if the final value of the match and the proposed parameter of the total are equal a return is made.
15. Privacy of User’s data
15.1 The User is responsible for maintaining the confidentiality of any information related to their account, and shall take all measures to prevent the use of personal accounts by unauthorized persons. Any operations confirmed by the username and password of the account holder shall be valid and have legal force.
15.2 If the User suspects that his username and password are known to a third person, at any time they have the right to send a request to time4bets.com to block the account temporarily for all circumstances to be made clear.
15.3 To ensure the security of personal data of Users, time4bets.com communicates with Users via the e-mail indicated by the User during registration.
15.4 The User is responsible for maintaining the confidentiality of any information related to their e- mail, and shall take all measures to prevent the use of e-mail address by third parties. time4bets.com is not responsible for any loss or damage resulting from the connection between the bookmaker office and the User using a registered e-mail address.
16. Match-fixing
16.1 In case of possible interference in the match result and the formation of the coefficients for the match (including cases of suspicion in match-fixing), time4bets.com reserves the right to suspend the payments on this event or to cancel the bets on this match, as well as hand over the information on relevant side to the appropriate authorities for further investigation and prevention of similar incidents.
16.2 time4bets.com reserves the right to suspend the payment of the rates and make a return on the rates to the event, if there are solid grounds to believe this match was negotiable. Such grounds may be based on the size, number and nature of the bets made by one or all of the possible methods of betting.
The decision of the governing bodies of relevant federations and regulatory bodies are also taken into account. In such cases time4bets.com reserves the right to hand over the information on related party to the governing bodies for further investigation and preventing similar incidents.
17. Neutral field
17.1 In cases when the match is transferred to a neutral field (NF) rates persist. They are refundable in cases when the match is transferred to the opponent’s field. In case of the play when the teams are from the same city and are transferred to another field, bets are valid and are not refundable. In international matches, the refund of bets is made only when the match transfers to the field of an opponent state.
18. Interrupted events
18.1 An event is considered interrupted if there was no play for an indispensable amount of playing time specified according the rules of the company, even if the result at which the event was interrupted is later confirmed to be final.
18.2 The matches consider to be taken place, if they have been interrupted, not finished in the time- frame specified in the points 6 and 7 and if the played time is the following:
Soccer - 90 min. Futsal (duration 2 x 20 minutes.) - 35 minutes Futsal (duration 2 x 25 minutes.) - 45 minutes Basketball NBA (National Basketball Association and PBA, CBA) - 43 min. Eurobasketball - 35min. Hockey NHL (National Hockey League) - 55 min. Bandy - 60 min Eurohockey - 50 min. American football - 55 min. Baseball - 5 periods (innings) Handball - 50 min
18.3 For interrupted events recognized as cancelled, if not otherwise stipulated in the rules on sports, all bets are refundable, except for ones for which the result is exactly defined at the time of the stop of the event. For interrupted events bets on the relative performance time (periods, etc.) are a subject to unconditional return.
19. Events transfer
19.1 If the start time of the event has been changed and otherwise is not stipulated in the rules of sports, all bets on the event are refundable.
19.2 During a game on the passage to the next round, in cases of transferring the game period onto subsequent days, or changes of the field, the bets remain valid. If the “passage” of the team which goes to the next round later has been canceled because of any reason, the cancellation is disregarded, and the payment is made according the results of played matches. If the second match did not take place or was interrupted, then all bets on it, including the passage, are refundable.
Payments on the passage are made only at bets made before the first match. If none of the matches has taken place, the bets will be refunded.
20. Calculation of bets
20.1 time4bets.com validates the results on the basis of official reports and alternative sources of information (including videos of the event) after finishing the event. Calculation of bets is based on the results published on the website www.time4bets.com .com in the section “Results”. In case of discrepancy of results from different sources of information, as well as in the case of their obvious mistakes the final decision to determine the results belongs to time4bets.com .
20.2 All inquiries of Users regarding to the correctness of the results of time4bets.com site should be based only on the basis of official sources of information (websites of regulatory bodies for these championships). Information from other sources cannot be considered a basis for the reviewing/reappraisal of bets.
20.3 Valid (factual) results considered to be the results, which are announced on the basis of official protocols or other sources of information, right after the end of the event. The organizer uses the following official sources:
www.uefa.com
www.fifa.com
www.beto.gr
www.bundesliga.at
www.turkish-soccer.com
www.rfpl.org
www.premierleague.com
www.sportinglife.com
www.gazzetta.it
www.bundesliga.de
www.laliga.es
www.lfp.fr
www.mlssoccer.com
www.nfl.com
www.russiabasket.ru
www.nba.com
www.euroleague.net
www.nhl.com
www.fhr.ru
www.rusbandy.ru
www.atptennis.com
www.wtatour.com
www.itftennis.com
www.daviscup.com
www.fedcup.com
www.ausopen.com
www.rolandgarros.com
www.wimbledon.com
www.usopen.org
www.mlb.com
www.pgatour.com
www.iccworldtwenty20.com
www.fide.com
www.volley.ru
www.nyse.com
www.nasdaq.com
The organizer can use other official sources when there is need. In exceptional cases, the organizer reserves the right to use video viewing to adjudge the true result.
20.4 Live event bet results are calculated based on what is known immediately after the end of the event/competition. All following changes (for example, changes by decision of a jury after the game) are not taken into account while deciding the bets. The company itself calculates these bets based on its statistical data about the actual course of the game. If not otherwise indicated, all bets on non- participating athletes in the competition will be void.
20.5 In cases when the company’s statistics (based on TV coverage) is different from the official statistics, the bets are calculated according to the company’s statistics.
20.6 If more than one participant or team is declared as a winner of the competition, the coefficient of winnings is divided by the number of winners (the coefficient can’t be less than 1)
20.7 All operations on playing accounts are made in the currency chosen by the User during registration.
20.8 All bets for which the outcomes are already known (in particular bets on who will score the next
goal or win a certain segment of the match), are considered valid and are calculated even if the event or tournament was suspended.
20.9 If a match is not completed and is considered as incomplete, then all bets on it are refundable, (except what is mentioned in point 16.1.1) even if the result, at which the event was suspended, later is confirmed as final.
20.10 If it does not contradict the special rules of individual sports, the result announced on the day of the match is taken for the result of the match. Any possible changes in the result, conditioned by the revision of the results of the event by governing bodies and disciplinary penalties of teams, for the purpose of betting, are not taken into account, and the initial results of the calculation of bets remain in force.
20․11 In our system, the deposit limit logic works with fixed calendar day hours with (GMT+4) time zone. Meaning that the user will be able to deposit a maximum amount of his limit during 24 hours from 12 am (GMT+4) till 12 am (GMT+4) of the next day.
21. Betting groups/syndicates and Match/Event limit
21.1 Users are required to bet only on their own behalf. Recurring bets containing the same selections from one or more clients can be recognized as invalid and get canceled by the company. Even after the official outcome of such bets is known, in cases when the company is confident that Users have acted in collusion or as a syndicate, or suspicious bets have been made by one or more Users in a short period of time, such bets may be considered invalid and get canceled by the company.
21.2 Bet limits by sport events are set accordingly to the player’s account status and individual bet/event. If the player makes an attempt to place a bet outside the limits specified for an event, a warning message ” Max. Stake, Limit Reached / Official limit exception” will be displayed in the bet slip as a notification. Multiple bets which combine same selection within the same bet event are not accepted. Avoiding the Warning Message and Non-compliance with this rule will result with cancelation of all placed bets and a refund of the initial stake.
22. Non-participation in the event
22.1 If it does not contradict the special rules of individual sports, when an event participant for whatever reason cannot take part in the event which was bet on, the bet is considered valid and lost by the client. The exceptions are the following cases:
The event/tournament is canceled; The event /tournament is considered invalid; The location of the event was changed; The event/tournament is suspended.
22.2 In case of bets “Who is taller” meaning bets with two outcomes, if one of the participants refuses to take part before the event/tournament, the bet is refundable.
23. Rules on sports
23.1 Additional information about types of bets on different sports is indicated in the rules of sports.
23.2 Sport rules take precedence over the general rules.
23.3 Some types of bets
23.4 In case of betting on the “Odd number/Even number of Total”, regardless of the sports and the proposed position (including total goals/cards/fouls etc.) if the result is “0′′, the bets are calculated as “Even number”
23.5 All bets on the number of medals are calculated according to the official medal table at the end of the event. Any changes undertaken by the governing bodies later are not taken into account.
23.6 Any medals won by the country team in any competitions shall be considered as one regardless of the number of participants in this team.
23.7 In case if any market has the potential outcome “Any other”, this outcome includes all participants of the event, not listed in the options of that market separately.
23.8 In case of game on any event in the “additional markets” of tours (total number of goals, wins, losses, draws, angular, yellow cards etc.), only those matches of the tour are taken into account which are included in the daily line.
24. Registration
24.1 Only registered Users can participate in bonus-programs of the company. To register, fill in the registration form by providing your first name, last name and email. After receiving a verification email, follow the instructions to verify your account to be able to make deposits and place bets.
24.2 Registration and betting is allowed exclusively to people over 18 years old (or the allowed age range in the given country from which the user has opened a deposit and made bets). Users have complete responsibility as to dealing with the legality of Internet gambling in the region where they live and/or for providing the appropriate authorities of their country with information on winnings. The Company reserves the right to require proof of age and block the User’s account before receiving the appropriate documentation.
24.3 All information provided during the registration must be accurate and complete. In particular, when using credit or debit cards, the cardholder’s name and surname must match the name and surname indicated in the registration form, otherwise the account will be blocked. All bets made before locking the account are recognized as valid.
24.4 The Company reserves the right to block the accounts of Users who have reported false data, as well as to deny them the payment of any winnings. At the request of the company the User must present an official document with a photograph, identifying his identity (a passport copy), and also proof of authenticity of the indicated address data and telephone.
24.5 Each User can have only one account. Registered Users cannot re-register as a new client with a new name or a new email address. In case of violation of this rule, the company has the right to void all bets made by the User.
24.6 The User has no right to permit any third party use their game account.
24.7 Please note that you should not send us the details about your credit card account or other sensitive financial information via an unencrypted e-mail.
24.8 time4bets.com allows all its Users to choose their own combination of username and password. Users should keep such information in secret. If your username and password are entered correctly while accessing the site, all bets remain in force and cannot be canceled or changed by the User. If you suspect that someone other than you knows your password, change it immediately on our website. If you have forgotten the password or a part of it, please send a request to Live Support for a new
password.
24.9 Users who place their bets in time4bets.com via a cell phone should remember that time4bets.com is not responsible for any loss of data in the mobile phone of the client, and is not responsible for any commission of mobile and internet operators. By registering, the client confirms that he accepts and agrees to these Terms.
25. Currency
25.1 Currently Users have the right to place bets in the following currencies: EUR and USD. time4bets.com reserves the right to block the reception of bets and operating activities in any of the indicated currencies. In this case, all the necessary payments on the accounts of blocked currency would be held in another currency equivalent at the interbank exchange rate for that day.
26. The bonus program
26.1 All bonuses of Users are limited individually to one person, home address, telephone number and e-mail address, one bill of payments (such as by card number or Skrill account), as well as the computer being used (including the institute, Internet club and other public institutions). The company has the right to refuse the bonus to any User or group of User. Bonus programs are available only to Users who have made a deposit in real currency to their account in time4bets.com .
26.2 In case of violation of any requirement of the bonus programs, and also if there is any evidence of recurrent bets at one and the same event from a group of customers, or conspiracy, regardless of the result of the given bets, time4bets.com reserves the right to deprive these Users from a bonus and to consider the corresponding bets as invalid. For the purposes of protection against fraud the company has the right to demand a document from the client proving identity before transferring a bonus.
27. Deposits
27.1 Available methods of payments are determined by the country and the currency selected during registration. A complete list of fees, limits on them and other items is displayed on the Deposits and Withdrawals page. time4bets.com reserves the right to change these terms and details.
27.2 When conducting any financial transactions it is necessary that the name of the owner of the debit/credit card or bank account exactly match the name of the owner of the appropriate account of time4bets.com . Otherwise time4bets.com reserves the right to cancel all transactions and make a return on all bets made while using someone else’s account or credit/debit card.
28. Entry of money on account
28.1 If any funds have been transferred to the User erroneously, the User is obliged to notify the company immediately. Any winnings of the client arising from such an error shall be considered invalid, and such bets are refundable, regardless of the delay between the origin of the error and the time it was seen.
28.2 If the deposits to the account were made for any other purpose than bets, poker, casino and financial betting, the company (particularly in case of suspected fraudulent money turnover) reserves the right to cancel a deposit and collect from the User all costs incurred as a result of processing the deposit.
28.3 If the User’s deposit exceeds the bet’s amount, at the client’s request for withdrawal time4bets reserves the right to charge the User all costs incurred as a result of processing deposits and withdrawals.
29. Financial Limitations
29․1 The maximum winning of one ticket is 250 000 UAH. If the bet comes with a bonus and thereby the winning sum exceeds 250 000 UAH, the bonus is not paid. -The maximum coefficient of a bet is 1000. In case it exceeds 1000, the winning is calculated with 1000 coefficient.
29.2 The minimum single bet on any event is ₴5 or equivalent amount in players account currency. The minimum bet in express or/and system bet is ₴5 or equivalent amount in players account currency. Unless otherwise stated, only one bet per sport event or match is allowed. Maximum stake per bet must be equal or smaller than the last deposit amount.
29.3 The maximum coefficient of express bets is 1000. Express bets, in which the coefficient of winnings exceeds the maximum, are calculated with a coefficient of 1000. In these cases, the sum of winnings should not exceed the maximum payment for a single bet. The maximum coefficient of winnings for each version of the system is 1000. Variants of systems on which the coefficient of winnings exceeds the maximum, are calculated with coefficient 1000.
29.4 The maximum amount of the bet on the event depends on the sport and the events and is defined by the bookmaker network specifically for each event and each type of bet and is subject to change without prior written notice. time4bets.com reserves the right to limit the maximum bet on individual events, as well as the introduction and removal of specific restrictions on the accounts of individual Users without notice or explanation of reasons.
29.5 All financial limits apply to any individual customer, or/and syndicates group of players acting as a collective unit, who have placed two or more bets containing the same match selections, including where placed in a series of bets, at a different range of odds markets, over a number of days using various players’ accounts and/or across different betting channels. Should we identify that two or more bets have been placed this way, all those bets will be considered as void and only first betting slip submitted will be considered as a legitimate bet.
30. Payments / Withdrawals
30.1 Payments are processed in a time not exceeding 72 hours starting from the moment that the request was made. Before the first payment will be made to the User by electronic payment methods (Skrill, credit or debit card, etc.), the client is obliged to attach an electronic copy of a passport to the Documents section to confirm their identity. Remember that forgery is severely punished by law, and in cases of suspicion of placing a counterfeit or an edited copy of the documents by electronic methods, time4bets.com reserves the right to send such documents to the appropriate regulatory authorities.
30.2 Before making the payment, the employees of the company will verify the correspondence of the name, surname, father’s name, birth dates of the client and also other data. If differences are found between the actual data and the data provided by the client, time4bets.com reserves the right to make a refund for all bets by the User and refuse to pay out winnings to the User unless they prove the identity and accuracy of entered data.
30.3 If it turns out that the User has opened several accounts in the company, time4bets.com reserves the right to refuse to pay out for these accounts (except the User’s assets legitimately transferred to the account of time4bets.com after his payment of a fine in the measure of 10% of the total amount of deposits).
30.4 In the first order for a withdrawal in cash the User must enter valid passport details exactly as in the passport in the language of the country that issued the passport (or in the case of foreign passports, in English).
30.5 Group and family members should regulate personal relationships with each other, payments
are made ONLY in the name of the owner of the appropriate account.
30.6 The User agrees to provide time4bets.com with information about his bank account from which the bets will be made in particular, in order to transfer his winnings.
30.7 time4bets.com is not responsible for changes in the amount of payments related to fluctuations of currency (rate of exchange).
30.8 If the User has requested a withdrawal in the amount of 1,000 Euros or more (or the equivalent in another currency at the interbank rate), time4bets.com pays a commission on the transfer and subsequent operations of withdrawals in the given calendar month. Otherwise, the commission is paid to the bank by the User.
30.9 The Company reserves the right of funds’ withdrawal using a priority for itself method of payment for winning players (including credit/debit card or to the player’s bank account).
30.10 Before ordering the first payment, the player must bet on at least 50% of the payment as a deposit of money amount. This requirement is introduced to combat fraud and “money laundering” by players
The section below is the full privacy text included within these Terms. A concise, standalone summary is also available on the Privacy Policy page.
1. PRIVACY
www.time4bets.com is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our services, why we collect this information and how we use the collected information. Please note that this Privacy Policy will be agreed between you and www.time4bets.com. (‘We’, ‘Us’ or ‘Our’, as appropriate). This Privacy Policy is an integrated part of www.time4bets.com’s Terms and Conditions.
We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.
2. INFORMATION COLLECTED
We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other relevant information to be Personal Information (‘Personal Information’). You may be asked to provide Personal Information when you use our website, register for an account or use our services. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services. This information is held by us on servers based in Germany and elsewhere from time to time. When you interact with the services, our servers keep an activity log unique to you that collects certain administrative and traffic information including: source IP address, time of access, date of access, web page(s) visited, language use, software crash reports and type of browser used. This information is essential for the provision and quality of our services. We do not collect Personal Information about you without your knowledge.
3. MEANS OF COLLECTING AND PROCESSING DATA
We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the services or other communications and interactions on the www.time4bets.com site. We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support process your online transactions and maintain your account. We will have access to any information you provide to such vendors, service providers and third-party e-commerce services, and we will use the Personal Information as set out in this Privacy Policy below. This information will only be disclosed to third parties outside the company in accordance with this Privacy Policy. We take steps to ensure that our arrangements with third-party service providers and online vendors protect your privacy.
4. INFORMATION USE
We use the Personal Information we collect from you to deliver our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services. As such, we may share your Personal Information with our carefully selected partners (including any other parties that have data sharing arrangements with the latter). Your Personal Information may also be used by us to provide you with: (1) promotional offers and information regarding our products and services; and (2) promotional offers and information regarding the products and services of our partners, in order to enlarge the range of provided products and improve our customer service. From time-to-time, we may request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you have the choice of whether or not to disclose such information. Information requested may include contact information (such as name, correspondence address and telephone number), and demographic information (such as zip or postal code or age). By accepting any contest prize or winnings from us, you consent to use of your name for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you have elected not to receive promotional information, we may also use your Personal Information (including your email address and phone number) to provide you with information regarding our products, services and promotions, including other gaming products (including online poker, casino, betting, backgammon) and products and services from third parties carefully selected by us.
5. CERTAIN EXCLUDED DISCLOSURES
We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to: (1) comply with any legal process served on us, any of our sites or the services or in circumstances where we are under a substantially similar legal obligation; (2) protect and defend our rights or property; or (3) act to protect the personal safety of users of the services or the public. If, in our sole determination, you are found to have cheated or attempted to defraud us, the company , or any other user of the services in any way including but not limited to game manipulation or payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), we reserve the right to share this information (together with your identity) with other online gaming sites, banks, credit card companies, appropriate agencies and relevant authorities. (4) For the purpose of research on the prevention of addiction, data can be made anonymous and passed on to the respective institutions.
6. ACCESS
You may ‘opt out’ of receiving any promotional communications either by choosing to opt out via your account settings available on our sites or the services or in an email you receive from us, or at any time by sending an email, or by writing to us at Customer Service. In addition, You may contact us if you: 1) want to confirm the accuracy of the Personal Information we have collected about you; 2) would like to update your Personal Information; and/or 3) have any complaint regarding our use of your Personal Information. If requested, we will (1) update any information you have provided to us, in case you prove the necessity for such changes or (2) mark any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this Privacy Policy shall prevent us from retaining your Personal Information where we are required to do so by law.
7. COOKIES
Information placed on your device When accessing our services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit online pages that record your preferences. We also use Local Shared Objects or ‘flash cookies’. ‘Flash cookies’ are similar to browser cookies. They allow us to remember things about your visits across our sites. Neither cookies nor flash cookies can be used to access or use other information on your computer. We only use these methods to track your use of our services. Cookies help us monitor traffic to the site, improve our services and make it easier and/or more relevant for your use. We use flash cookies and third party cookies to help us show you more relevant and desirable advertisements. Strictly necessary cookies Strictly necessary cookies are essential to allow a user move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently. During the registration process These cookies will hold information collected during your registration and will allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while online and to enhance your visits to our platforms. On our website For visitors to our website, we use cookies to collect information. Our servers use three different types of cookies: A ‘session-based’ cookie: This type of cookie is only allocated to your computer for the duration of your visit to our website. A session-based cookie helps you move around our website faster and, if you’re a registered customer, it allows us to give you information that is more relevant to you. This cookie automatically expires when you close your browser. A ‘persistent’ cookie: This type of cookie will remain on your computer for a period of time set for each cookie. Flash cookies are also persistent. ‘Analytical’ cookies: This type of cookie allows us to recognize and count the number of visitors to our site and see how visitors use our services. These helps us improve the way our sites work, for example, by ensuring you can find what you are looking for easily. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but, if you prefer, you can usually modify your browser setting to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. Flash cookies You can modify your Flash Player settings to prevent the use of flash cookies. The Settings Manager of your Flash Player allows you manage your preferences. To disallow flash cookies from all third party content go to the ‘Global Storage Settings’ panel of the Settings Manager and de-select the check box labelled ‘Allow third party flash content to store information on your computer’ and close the Settings Manager. Alternatively you can also adjust your settings for specific websites you visit through the ‘Website Storage Settings’ panel which is also found in the Settings Manager. If you are using an old version of Flash Player or older web browser, the Settings Manager may not be available to you. We recommend that you ensure that you refresh your Flash Player and browser to the latest available versions. If you choose to decline cookies, you may not be able to experience all of the interactive features on our sites.
8. CONSENT TO USE OF ELECTRONIC SERVICE PROVIDERS
In order to play real money games on our services, you will be required to send money to and receive money from us. We may use third-party electronic payment systems to process such financial transactions. By accepting this Privacy Policy, you expressly consent to Personal Information necessary for the processing of transactions including, where necessary, the transfer of information outside of your country. We take steps to ensure that our arrangements with payments systems protect your privacy.
9. CONSENT TO SECURITY REVIEW
We reserve the right to conduct a security review at any time to validate the registration data provided by you and to verify your use of the services and your financial transactions for potential breach of our Terms and Conditions and of applicable law. By using our services and thereby agreeing to our Terms and Conditions you authorize us to use your Personal Information and to disclose your Personal Information to third parties for the purposes of validating the information you provide during your use of our services, including, where necessary, the transfer of information outside of your country. Security reviews may include but are not limited to ordering a credit report and/or otherwise verifying the information you provide against third-party databases. In addition, to facilitate these security reviews, you agree to provide such information or documentation as we may request.
10. SECURITY
We understand the importance of security and the techniques needed to secure information. We store all of the Personal Information we receive directly from you in an encrypted and password-protected database residing within our secure network behind active state-of-the-art firewall software. (Our Services support SSL Version 3 with 128-bit encryption). We also take measures to ensure our subsidiaries, agents, affiliates and suppliers employ adequate security measures.
11. PROTECTION OF MINORS
Our Services are not intended for or directed at persons under the age of eighteen (18) (or the lawful age in their respective jurisdiction). Any person who provides their information to us through any part of the services signifies to us that they are eighteen (18) years of age (or the lawful age in their respective jurisdiction) or older. It is our policy to uncover attempts by minors to access our services which may involve having to initiate a security review. If we become aware that a minor has attempted to or has submitted personal information via our services, we will not accept their information and will take steps to purge the information from our records.
12. INTERNATIONAL TRANSFERS
Personal Information collected on the services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly consent to any transfer of information outside of your country (including to countries that may not be assessed as having adequate privacy laws). Nevertheless, we take steps to ensure that our agents, affiliates and suppliers comply with our standards of privacy regardless of their location.
13. THIRD-PARTY PRACTICES
We cannot ensure the protection of any information that you provide to a third-party online site that links to or from the services or any information collected by any third party administering our affiliate program (if applicable) or any other program, since these third-party online sites are owned and operated independently from us. Any information collected by these third parties is governed by the privacy policy, if any, of such third party.
14. LEGAL DISCLAIMER
The Services operate ‘AS-IS’ and ‘AS-AVAILABLE’ without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and ever-changing nature of our technology and business, we cannot guarantee nor do we claim that there will be error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential or punitive damages relating to the use or release of said Personal Information.
15. CONSENT TO PRIVACY POLICY
Your use of our services constitutes an agreement to our Privacy Policy. This is our entire and exclusive Privacy Policy and it supersedes any earlier version. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our platforms. We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our Platforms. Your continued use of our services following any changes to this Privacy Policy constitutes your acceptance of the changes. We recommend that you revisit this Privacy Policy regularly. In addition, as per Article 77 of the GDPR, you have the right lodge a complaint related to your data processing to a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of an alleged infringement.
16. Other web sites
Our web site may contain links to other web sites, which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours. We are not responsible. Solely the operators of these websites shall be responsible for their functionality or possible errors on the linked sites.
17. When you play casino slots developed by INCLLUDE ANY SOFTWARE COMPANIES FOR WHICH YOU HAVE AN AGREEMENT
This part covers withdrawals, identity verification (KYC), anti-money-laundering (AML) and the full Responsible Gaming Agreement. For player-protection tools and support contacts, see the Responsible Gambling page.
1. Withdrawal of Funds
1.1. You may withdraw any unutilized and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is € 1 (or equivalent in other currency) with the exception of an account closure in which case you may withdraw the full balance.
1.2. There are no withdrawal commissions if you roll over (wager) the deposit at least 1 time. Otherwise we are entitled to deduct a 8% fee with minimum sum of 4 euro (or equivalent in your account currency) in order to combat money laundering.
1.3. We reserve the right to request photo ID, address confirmation or perform additional verification procedures (request your selfie, arrange a verification call etc.) for the purpose of identity verification prior to granting any withdrawals from your Account. We also reserve our rights to perform identity verification at any time during the lifetime of your relationship with us.
1.4. All withdrawals must be made to the original debit, credit card, bank account, method of payment used to make the payment to your Account. We may, and always at our own discretion, allow you to withdraw to a payment method from which your original deposit did not originate. This will always be subject to additional security checks.
1.5. Should you wish to withdraw funds but your account is either inaccessible, dormant, locked or closed, please contact our Customer Service Department.1.6. the maximum withdrawal amount per month is € 100,000
Know Your Customer (KYC)
Introduction
By agreeing to the Terms you authorize us to undertake any verification checks we may require or that may be required by the third parties (including, regulatory bodies) to confirm your identity and contact details (the "Checks").
During this Checks we may restrict you from withdrawing funds from Your Account.
If any information that you have provided is untrue, inaccurate, misleading, does not match your ID or otherwise incomplete we reserve the right to terminate your account immediately and/or prevent you from using the services, in addition to any other action that we may choose to take.
If we are unable to confirm that you are at the Legal Age then we may suspend Your Account. If a fact that you were under the Legal age at the time you made any gambling or gaming transactions, then:
Your Account will be closed;
all transactions made during that time will become void, and all related funds deposited by you will be returned in amount;
any winnings which you have accrued during that time will be forfeited from you and you will be required to return to us all funds that were withdrawn from Your Account.
In the event of any change in your personal details You are required to inform us by contacting Support.
Objective of the Policy
The Company shall request verification of the user of its Services at the following situations:
1. Suspicion of fraud, money-laundering, criminal activity etc.;
2. Doubts about the authenticity of the provided documents;
3. Violation of conditions for using the services of the Company;
4. Any other situation the Company shall deem appropriate.
By means of that request the Company may demand a standard set of identification data and documents, as well as additional documents.
The minimum set of identification data includes:
- full name;
- date of birth;
- citizenship;
- address of permanent residence;
- an identification number;
The required documents are:
- actual passport of the client / ID card;
- document confirming the address of the client's permanent residence at the given time (utility bill, statement of the status of the bank account, etc.)
Additional documents are:
- additional national identity card (driver's license, military ID, etc.);
- photos of a user with an open passport against the background of his face (the document should be readable)
- photo of the bank card on the front side (5 first and 4 last digits, owner's name and date of expiry shall be readable).
Also the Company may ask the User to provide source of funds documentation which is important to make sure that user provides evidence that identifies the actual source(s) of funds that he uses to bet or play with.
This information may be in the form of:
- proof of earnings: Payslip/Director remuneration/Dividends/Pension;
- a bank statement/savings account that clearly shows consistent incoming values from an identifiable source;
- a Trust deed clearly showing a consistent entitlement to funds;
- dated proof of an award/payment made to the user;
The documents that the user provided shall be not approved because:
- address/Name on documents don't match with account name/address;
- illegible documents or copies;
- document Not Acceptable (for example user sends a copy of a document that is not on the accepted documents for ID verification or a copy of mail envelope instead of an actual utility bill);
- any other reasons employees or contractors of the Company shall deem appropriate.
Upon the results of the analysis of the documents provided the Company shall make a solution according to the Terms Conditions, Privacy policy, License agreement of the Website and legislation requirements.
Obligations
Due diligence (DD): Company's customers should be subject to a DD process and record keeping.
Anonymous Accounts: Anonymous or nominal’ account records are not permitted. Any existing anonymous accounts or accounts believed to be nom de plume’ or that have inconsistent identification should be subject to appropriate due diligence to establish the identity and bona fides of the account holder at an early opportunity. In case it is impossible to determine identity of the account holder, the account shall be closed, winnings cancelled and deposits paid out to the the account from where they have been received or withhold in case return of the deposits turn out to be impossible or costly.
Duplicate/Multiple Accounts: Many customers wish to operate parallel accounts in order to segregate their gambling spend. Notwithstanding this activity, Company shall identify and associate linked’ accounts that may belong or be under the control of the same person. Company shall be entitled to cancel additional accounts or accounts of the player in question, cancel winnings thus gained and return deposits to the owner of the account.
Politically Exposed Persons (PEP). Company have to respond to any attempt to gamble by any person qualifying as Politically Exposed Person, i.e. any person holding significant public office (or who has held it at any time in the preceding year), having access to public funds or in a position of influence. PEPs include the readily identifiable family and associates of such persons. A risk based approach should be applied based on the value and scale of gambling and the location of such customer. The questionnaires shall include questions identifying PEPs.
The Company reserves the exclusive right to unilaterally decline any clients' application and/or terminate further provision of services without any statements or explanations to the client in case of breach of KYC policy.
Responsible-gaming commitments, player-protection tools, deposit and activity limits, self-exclusion and reality checks are described on the Responsible Gambling page. Account verification (KYC) and anti-money-laundering rules are set out below.
Anti Money Laundering Policy
- Introduction
- Money Laundering
Money Laundering (ML) is the process of creating the appearance of funds obtained from criminal activity, such as drug trafficking or terrorist activity, being originated from a legitimate source. Criminals attempt to launder money by disguising the source and/or changing the form of the funds, or moving them to a place where they are less likely to attract attention.
- Anti-Money Laundering
Anti-money laundering (AML) is a financial/legal term used to describe the legal controls that require financial institutions and other regulated entities to prevent, detect, and report ML activities.
An effective AML program requires a jurisdiction:
- To have criminalized Money Laundering
- To have given the relevant regulators and police the powers and tools to investigate it
- To have its financial institutions identify their customers, establish risk-based controls, keep records and report suspicious activities
- To be able to share information with other jurisdictions as appropriate
- Regulation
Employees working in the remote gaming industry are required to make a report in respect of information that comes to them in the course of their business:
- When they know
- When they suspect
- When they have reasonable grounds for knowing or suspecting that a person is engaged in money laundering or terrorist financing, including criminal spend.
These obligations are collectively referred to as grounds for knowledge or suspicion. What the authorities are looking for is that we are able to demonstrate, with supporting evidence, that a risk assessment is and has been undertaken prior to entering into business relationships with customers and that adequate customer due diligence is conducted in order to ensure that customers’ transactions are consistent with the level of risk presented.
The Merchant must be able to demonstrate that the extent of the ongoing monitoring undertaken is conducted on a risk-sensitive basis and that all the records are retained by us to reflect this, with risk profiles being properly maintained. In this document, we have identified additional measures that are being applied in order to carry out risk monitoring and the need of where we would require a Declaration of the source of funds from customers in situations which present a high risk and potentially money laundering.
- Specific Regulations
The Merchant is committed to ensuring that compliance is embedded in all aspects of our business and licensed Сuracao Gaming License that allow the operations of Games of Chance on the Internetional market via service lines.
- Crime & Disorder and AML policy
AML policy is based on principles and practises:
- We develop systems and controls that are appropriate for our businesses and comply with legal and regulatory requirements
- We assess the AML risks inherent in our current business at least annually; we then adopt a risk-based approach that is flexible, effective, proportionate and cost effective
- We have full commitment for this from, and responsibility resting with, senior management
- We regularly assess the adequacy of our systems and controls
- We maintain, where necessary, records of transactions that meet the needs of law enforcement investigations tackling money laundering and terrorist financing
- We provide initial and ongoing training for all relevant employees
- We support the nominated officer with resources and authority to operate objectively and independently
- Risk Management
We have a policy and procedures in relation to risk assessment and management, as required under the Money Laundering Regulations 2007 (the Regulations). This risk-based approach involves a number of discrete steps in assessing the most proportionate way to manage and mitigate the money laundering and terrorist financing risks we face:
- Identify the money laundering and terrorist financing risks that are relevant to us
- Design and implement policies and procedures to manage and mitigate these assessed risks
- Monitor and improve the effective operation of these controls
- Record what has been done, and why
This risk-based approach focuses the effort where it is most needed and will have most impact. It has the full commitment and support of our senior management, and the active co-operation of all employees.We have conducted an assessment of our business risk exposure to money laundering, which considers the threat, and its impact.
- Suspicious Activity
Suspicious Activity in this case is being referred to as suspicious transactions, extreme player profiles, when deposits are not matching up amongst other elements. Other concrete examples of how we identify players who require our team to undertake a risk monitoring approach of our customers and when to specifically carry out enhanced due diligence checks on the Player Profiles can be further required:
1. Passport or ID card.
2. Utility bill.
3. Bank statement.
4. Other proof of identity.
The Enhanced Due Diligence Checks are subject to players’ profile and the amount of Risk they pose to us. Only when we determine some of the above points or a combination of a few will we flag the customer/customers in question and conduct risk monitoring. This will include checks of where the customer works, value of house, where the customer lives and checks to see whether the value of the house is logical compared to the customers spending.
- Suspicious Activity Reports SARs
Within that framework, Suspicious Activity Reports (SARs) are an imposed requirement. The Merchant ensures that any employee reports to the Risk Team where they have grounds for knowledge or suspicion that a person or customer is engaged in ML or terrorist financing. Any employee failing to so do is open to criminal prosecution.
Escalations of SARs should be done in a confidential, discreet manner, in a handwritten form and not via email so as to ensure maximum anonymity.
An employee must not, under any circumstances, disclose or discuss any AML concern with the person or persons subject to an investigation, or any other person for that matter. Disclosure (also known as "tipping off") is strictly prohibited and carries with it very serious legal penalties.
Furthermore, and in order to keep ourselves protected as much as possible, no remark should ever be left on an account that would give any indication that ML is suspected, a player being entitled, at any point in time, to request the full notes/remarks on their account.
- Working Procedure
Merchant reviews players spend and game play to check for suspicious activity. Before any withdrawal is processed the following procedures are carried out:
1. The customers deposit history is reviewed to confirm that no suspicious payments have been made to the customer’s account. The frequency of deposits and the sum of deposits are reviewed to ensure they are within normal range for the customer based on his depositing history and the general depositing range throughout our network.
2. The customer’s turnover is reviewed to ensure that they have played in the casino and are not using Merchant as a method to move money.
3. When possible, funds must always be refunded back to the original payment method used by the player to make a deposit.
- Withdrawal Procedure
When reviewing a customer’s account prior to withdrawal the agent must answer the following questions in the AML segment in the Risk Entry:
1. Did the player wager?
2. Does the payment Method belong to the player and has the player used it to deposit?
3. Are the customer’s transactions and bets in line with expectations for the player?
- Escalation Process
Following the AML policies in place and escalating any suspicious activity, as previously described, are crucial to the company as they protect it from financial losses and ensure that it remains compliant within the different jurisdictions which govern it.
Any activity which appears suspicious, even only slightly, has to be escalated. Not escalating a suspicion of money laundering can lead to criminal prosecution.
- Employees
- Senior Management
Senior management is fully committed to and responsible for the implementation of this policy. Senior management is made aware of their individual personal liability for consenting to, or conniving in, the commission of offences under the Regulations, or where such offence is attributable to any neglect on his part.
- MLRO
A designated Money Laundering Reporting Officer takes responsibility for SARs in respect of the prevention and detection of money laundering, counter terrorism financing and our obligations under the Proceeds of Crime Act 2000 (and separately under parallel regime for SARs arising from systems located in Malta
The nominated MLRO has responsibility for:
- making reports to senior management on anti-money laundering (AML) and countering terrorist financing (CTF) activity;
- receiving disclosures from employees under Part 7 of the Proceeds of Crime Act 2002 (POCA) and Part III of the Terrorism Act 2000 (the Terrorism Act);
- and if appropriate, making such external reports.
The MLRO has the authority to act independently in carrying out their responsibilities, and has access to sufficient resources to carry out their duties.
- Staff training
All staff will receive training on their obligations in respect of money laundering reporting and are aware of the procedures in place for escalation of any suspected incidents to the MLRO. As part of this process, staff are made aware that personal disregard for the legal requirements, for example, turning a blind eye to a customer spending criminal proceeds, may result in criminal or regulatory action.
Relevant employees receive training on how to follow house policies and procedures for:
- Client due diligence (CDD), including enhanced requirements for high risk clients, which includes PEPs;
- reporting suspicious activity to the nominated officer where necessary, seeking appropriate consent to allow participation in gaming and to conduct gaming and other business transactions
- High Risk Jurisdictions
High risk countries are those countries identified as such by publications issued from time to time by the Financial Action Task Force; or additionally those so identified by the Gambling Commission. Client registered in High Risk Countries are always subject to EDD.
Countries currently on the FATF list are:
- Afghanistan
- Algeria
- Angola
- Bosnia & Herzegovina
- Ecuador
- Guyana
- Iraq
- Lao PDR
- Myanmar
- Panama
- Papua New Guinea
- Syria
- Uganda
- Yemen
- Iran
- Democratic People’s Republic of North Korea
Players from the FATF list of jurisdictions seen to threaten the international financial system from on-going and substantial money-laundering or terrorist financing activities, as identified on FATF publications, will be refused.
- Record keeping
We ensure that there is an audit trail to assist in any financial investigation by a law enforcement body. Our record keeping policy and procedure covers records in the following areas:
- Details of how compliance has been monitored by the nominated officer
- Delegation of AML/CTF tasks by the nominated officer
- Nominated officer reports to senior management
- Information not acted upon by the nominated officer, with reasoning why no further action was taken
- Customer identification and verification information
- Supporting records in respect of business relationships or occasional transactions
- Employee training records
- Internal and external SARs
- Contact between the nominated officer and law enforcement or the NCA, including records connected to appropriate consent
- Offences
All employees are made aware of their risk of committing the following related offences:
- POCA and the Terrorism Act create offences of failing to report suspicious activity
- Where an employee fails to comply with the obligations to make disclosures to a nominated officer, or the nominated officer to NCA*, as soon as practicable after the information giving rise to the knowledge or suspicion comes to that person, they are open to criminal prosecution
- They may also commit an offence under POCA or the Terrorism Act if they disclose information that an SAR has been submitted that is likely to prejudice any investigation, or disclose information that an investigation into allegations that an offence under POCA or the Terrorism Act has been committed, that is likely to prejudice the investigation
- They also commit an offence if they know or suspect that an appropriate officer is acting (or proposing to act) in connection with a relevant investigation which is being or is about to be conducted, and they falsify, conceal, destroy or dispose of documents which are relevant to the investigation
- Vetting procedures for new employees
The company undertakes a number of vetting procedures when staff are employed. We will ensure the employee is not a minor through proper identification checks and we will verify the identification and credentials of the employee through at least two independent references. We will also look to verify any further personal information or background information.
- Protecting our equipment from internal crime and criminal misuse
The company is very aware that a key way to combat fraud is to first identify where the company's most valuable assets are. Processes and controls have been built into the routine business of the company to minimize the chances of any of the key assets being misused.
Our server equipment are located at Unicept Malta who have in place necessary policies around protection of equipment, for example, a visitors management procedure, fire alarms, shredding of confidential documents, locked cabinets, testing, a security team etc. Merchant also implements such policies at our offices.
- Compliance and Risk Committee
We intend to establish this to review executive risk. Both the MLRO and Compliance Officer will be members as will another non-executive director. These will meet no less than quarterly or as required.
- Ensuring the companies we deal with are trustworthy and reputable
Merchant promotes strong principles of business and professional ethics at every level. When selecting suppliers, there are a number of criteria we consider:
- Financial strength (for long term sustainability);
- Legal and regulatory compliance;
- Commitment to a wider corporate responsibility program;
- Desire and ability to deliver quality and value.
All new suppliers must go through a rigorous approvals process where all information put forward by them is verified.
This information is then assessed internally to consider the risks associated with the supplier; taking into account all of the above criteria. If rejected, the supplier will be informed. Merchant ensures that all organisations we contract with understand the compliance obligations under the relevant player jurisdictions.
- Our responsibilities under the Proceeds of Crime Act (POCA)
Merchant is fully aware of the procedures and policies required by the Proceeds of Crime Act 2002 and have policies and procedures in place related to this Act (as detailed below).
- Internal record keeping
The below key principles: know your customer, internal record keeping and reporting, ensure our compliance with laws and regulations.
- Records on all customer transactions - regardless of their relation to payments or plays - will be kept for at least 6 years after the transaction.
- Records on customer details - regardless of their value state or open/blocked status - will be kept for at least 6 years after the relationship with the customer was terminated.
- Records on money laundering investigations and suspicious activity reports will be kept for 6 years after the investigation was completed.
- Prevention of collusion and data protection compliance
The Merchant Terms and Conditions make clear that cheating will not be tolerated and that customer accounts will be closed if cheating occurs.
In terms of data protection, all data related to user payment accounts is stored, encrypted, and managed by Payment IQ, and Merchant employees have no access to user payment information. All Customer Information in the organization will be protected through a strict Information Security policy that all employees and suppliers will adhere to, that will include System Access and Authentication Control, Password Policy, Malware Protection measures, Intrusion Prevention policy, Encryption Policy, and strict Network Control and Management.
FAQsDownload and print
Contacts
1. How can we contact you?
You can contact us using the following means:
Send us an email via our support email address[ info@time4bets.com](http://info@time4bets.com/) or the “Send a Message” option on the “My Profile” page.
Connect directly to our support managers via Live Chat.
Registration
Why do I need to be registered?
Registration on Time4bets website is a condition for using all the products available on the website. Registration entitles you to open a Time4bets.com account free-of-charge and without obligations. Use the account to manage your bets and personal data. You can make bets with real money after you replenish your account.
How can I register on your website?
To register on our website, visit the “Register” section in the upper right corner. Please be careful and take into account the proposed registration requirements in order to avoid further problems. We recommend that you get acquainted with our rules in advance.
Why should I specify my personal data when registering?
The accuracy of your data is a condition of using our products. Management of your money in your Time4bets account is implemented in a similar way to a bank account. We need to know your first name and last name, as well as your current residential address. By entering your date of birth, you verify that you are of legal age to use the services of Time4bets. It is important for us to have your email address so that if you forget your password or want us to send you notifications, we will be able to get in touch with you by email.
Why is it necessary to fill in the passport details?
This is done for security purposes. You will only be able to withdraw any winnings after you present your identification document.
Where can I see my account number?
You can see your account (ID) number, which was given by the company in the “My Profile” page, “My Data” section ID: XXXXXXXX
Do I undertake any obligations by registering on the Time4bets website?
No. Your registration does not bind you in any way and you are not obligated to make regular deposits or place a certain number of bets. However, by registering you agree to our General Terms and Conditions.
Can I change my personal data after registration?
Please note that you are unable to change your basic data, such as your first name and last name, date of birth, the currency of your account in Time4bets or the country settings. You will, however, still be able to change other data even after registration. In certain circumstances (e.g. the personal data was filled incorrectly, etc.), Time4bets will verify and accept changes to your basic data if you submit the corresponding confirming document.
I don’t want to deposit money right after registration. Do I have to? You don’t need to make a deposit immediately. You may make a deposit whenever you like by using the “Deposit” option.
What should I do if I have forgotten my password or username?
Try to restore it on our website using the “Forgot Password?” option. In some cases (e.g. if the email address is wrong or if there are any technical inaccuracies etc.) it can’t be restored. You should contact our support managers.
Can anyone else get access to my account?
This may happen if you log out from your page without clicking on the “Log out” button and closing the page using the exit “X” button.
What should I do if another person learns my password/username?
You should immediately inform the support managers about it. We will block your account and try to solve the problem.
How do I verify my account?
Proof of identity As proof of identity please provide one of the following: • Valid passport (full double page) • Valid identity card (both sides) • Valid driving license (both sides) • Valid official residence document
No other documents can be accepted as proof of identity.
Proof of address As a proof of address please provide a full-page document of one of the following: • Bank statement • Utility bill for landline services such as landline telephone, gas, water or electricity • Residence certificate
- Valid driving license (both sides) • Any official government correspondence certified by local authorities.
Your document must be dated within the last 3 months. We cannot accept any other type of document such as: • Rent contract • Handwritten contracts
Please remember: • Uploaded copies must be clear, showing all four corners of the document. • The address on your account must be the same as in the provided document.
Please blank out any irrelevant information such as bank balances, transactions and card numbers. In addition we might ask you to verify the payment methods you are using.
Proof of payment We ask you to verify your payment method by uploading a colour screenshot with all relevant details on one page. What we need for each payment method is listed below. Credit or Debit Card • Scan or digital photo of both sides of your card • The card must be signed • All corners must be visible
For your own security, blank out the numbers on your credit card so only the first six and last four digits are visible. Also, cover the CVV/CVC digits on the back of your card. Bank transaction We need to see one of the following, with all corners visible: • Scan or digital photo of your paper bank statement • Screenshot of your online account • Bank statement extracted from your online account
Digital Wallet (Neteller, Skrill, etc) • If you are using Skrill or Neteller or similar available wallets, upload a screenshot of your full profile page with full name and account details visible.
Credit voucher • To verify your Paysafecard, we need you to upload a scan of your voucher or receipt. Please blank out any sensitive information.
Important: You can upload a digital photo or a screenshot of the required documents. All files must be in colour and uploaded in one of the following formats: JPG, JPEG, PNG, BMP, TIFF, DOC, DOCX or PDF. Image quality: min 320dpi. File max size 8Mb. Please make sure all information is legible and, to help us process the documents faster, give the file a name that describes the type of document you’re uploading (eg. ID, proof of address, bank statement, credit card).
Placing Bets and Settlement
How do I place a bet?
First, log in with your username and password. Select one or several bets from our line-up and use the mouse to click on an estimated outcome. Your bet will then appear in the bet slip on the right- hand side of the page. Next, specify the amount you wish to stake and your preferred type of bet (single, system or chain). In the third and final phase, you can either confirm the bet or cancel it. Please note that our General Terms and Conditions do not permit the cancellation of any bets once they have been placed.
What are the types of bets?
At Time4bets.com you can choose different types of bets. Starting with one prediction, you can use the “Single” bet option (single), with two or more predictions you can place “Express” bets, and with three or more predictions you can place a “System” or “Chain” bet. And if you would prefer to place “Single” or “System” bets, you need to select the desired option.
What is a “Single” bet?
A “Single” bet is the simplest form of betting. You predict an outcome, specify the desired stake and place the bet. If your prediction is correct, you win the bet. The winnings are calculated by multiplying the odds by the stake.
What is an “Express Multiple” bet and how is it calculated?
“Express Multiple” is a bet consisting of two or more events in which a necessary condition is that none of the events should lose. “Express Multiple” bets’ total odds are calculated by multiplying the odds of all the individual predictions.
Which bets can be combined to form an “Express Multiple” bet?
The vast majority of the offered bets may be combined freely in an “Express Multiple” bet. There are a few exceptions, however, such as certain Formula, 1 bets that can only be placed as “Single” bets. The bookmakers decide which bets can be combined, and their decision is based on various factors, such as the respective game or the event. You will be informed of their decision by the time the bets are placed. Please note: several bets on the same event/outcome cannot be placed as an “Express Multiple” or “System” bet.
What is the ”Chain” bet and how is it calculated?
A “Chain” bet is a combination of “Single” bets on events independent of each other. The customer choses the order of the bets included in the chain and the unit. The unit stake is placed on the first selection as a single. If this generates a return, the unit stake is deducted from the winnings and placed on the second selection and so on until the chain is complete or all funds are lost. If at any stage there is not enough funds on the bet to cover the unit stake then the total remaining balance is staked and the chain continues. For example:
Leg Event Stake Odds Outcome
1 event $3 2 Win
2 event 1.5 Win
3 event 2 Lose
4 event 3 Win
5 event 1.5 Lose
As a result of the first event ~ $6 is generated, from which ~ $3 is transferred to the next event as the sum of the bet. And ~ $3 is transferred to the “chain account”. From the second event being won ~$4.50 is generated, from which ~ $3 is transferred as a bet sum for the next event, and the remaining ~$1.50 is transferred to the “chain account” and the sum is ~ $4.50. As the third event is lost, ~ $3 is taken from the chain account for the fourth event, and only ~ $1.5 remains in the account. After the win fourth event is won ~ $9 is generated, ~ $3 of this sum is transferred as the bet sum for the fifth event and ~ $6 is added to the “chain account”, and the sum of the chain account becomes ~ $7.50. The fifth event is lost; this means that the winnings of this chain are ~ $7.50, the same amount as in the “chain account”.
What is the “System” bet? How is it calculated and how much is the minimum sum of each bet? “System” is a bet which consists of at least three events. The program forms variants of the events you have selected. For example, if you select a 2/5 system, it means that at least 2 events from 5 must win for the bet to win. The minimum sum of each bet depends on the selection of the system.
What is a “Handicap”?
A handicap is a head start given to a selection expressed in goals/points/sets/frames etc. depending on the type of the competition. The handicap is offered by the bookmaking company and it can be “positive” (1), “negative” (-1) and “zero”. For example, if you made a bet on “Handicap 1(2)” on a football match, this means you allowed Team 1 a 2 - goal ‘head start’.
What is a “Hattrick”?
A “Hattrick” bet means that one of the players of the two teams should score three or more goals during the match.
What do W1/W2, W1/X, X/W2 and other bets mean?
This type of bet is halftime/fulltime betting, the first symbol shows the result of the first half, and the second symbol shows the result of the game. For example, W1/W2 bet means that the first team has won in the first half but the second team has won in the total game. W1/X bet means that the first team has won in the first half, and the overall game has ended in a draw.
When I try to place a bet, I get a message that I have exceeded the winnings limit. How high is the winnings limit? Time4bets reserves the right to set various betting limits for all events, markets and selections. You will be informed of any limits when you place your bet. There are various reasons for setting a winnings limit, including the supply and demand for a bet. Please note that winnings limits may also be lowered for a short time when odds are updated.
What is the minimum/maximum size of the bet?
The maximum amount of one bet is defined by the maximum amount of the winnings specified above. When choosing a bet, if you have received a message that the amount of your bet exceeds the maximum amount, reduce the amount of the bet accordingly. The minimum amount of a bet is 0.10 Euro.
What is the maximum odds for express or system bets?
The maximum odds for express and each variant for system bet is 1000. Bets that exceed 1000, are calculated at 1000 odds.
How it is possible to remove selections chosen by me from the coupon?
Selections can be removed before placement of the bet by clicking directly on the “X” button on the right side of the betslip.
I have placed a bet by mistake. Can I ask for my bet to be cancelled? Unfortunately, in accordance with the Terms and Conditions we are not allowed to cancel bets once they have been placed. According to our General Terms and Conditions, a bet is considered to be placed as soon as it is displayed in your betting account in “My bets”. Before you confirm a bet, you can cancel it in the betslip and not place the bet. However, once you have confirmed the bet in the betslip your bet is accepted and can no longer be cancelled.
How can I check whether my bet has been accepted?
As soon as you have confirmed the bet in the coupon, by pressing the button “Place a Bet”, you will receive a confirmation of acceptance if the bet has been placed successfully. Each bet that you place will appear in your betting account in "My Bets".
In what circumstances are bets cancelled by the operator?
Bets are cancelled if there is an inaccuracy in the names of players or teams, if the wrong odds are offered, if a wrong total is quoted, if a a wrong handicap is quoted, etc. In these instances the bets are void.
What happens in the event of match postponement/cancellation?
The bet is settled as void depending on the individual sport in our Rules. In the case of an “Express” or “System” bet the selection is considered void.
How is a football match settled if the match ended in extra time or a penalty shoot-out?
All football bets are settled only for the 90-minute result (full-time), excluding extra time and penalty shoot-outs, unless otherwise stipulated by Time4bets.com. According to Time4betsrules, full-time includes any stoppage time during the 90 minutes.
How are two yellow cards given to a player settled?
The second yellow card leading to the player’s dismissal is considered to be red, which means the player has one yellow card and one red card.
How is a basketball game settled?
The results for all bets on the game are made taking into account overtime, unless stated otherwise. One exception is the bets on the winner of the match, where a “draw” is offered in regular time, not taking into account the overtime.
How is a hockey match settled?
The bets on National and International Ice Hockey championships, are settled according to the official time of the matches, unless otherwise stated.
How is a bet settled if a tennis player refuses to continue the game?
If a tennis player refuses to continue the game (or is disqualified), then in all the following games and sets he/she is considered to be defeated, and bet settlement is made according to the subsequent results.
Do I get back my money if the match did not take place as planned?
If the match is interrupted for more than 24 hours, all bets are returned, except for those, where the result was determined.
Why is the calculation of my bets delayed?
Calculation is usually made as quickly as possible. The settlement of online games is made immediately during the game; the settlement of offline games will be made as soon as a game ends, regardless of the bet type. But settlement can be sometimes delayed due to various reasons: the absence of information about the results, the same event with different information on various websites, technical problems, etc.
What should I do if my bet is calculated incorrectly?
You should contact the Live Support department. Our support staff will check your bet, and if the bet is calculated incorrectly, the mistake will be corrected and your winnings will be added to your account.
What is the minimum number of minutes an interrupted match is played to be considered as completed for betting purposes?
Matches are considered to be completed for betting purposes, if they have been interrupted and not finished in the official time specified in points 6 and 7 of the Terms and Conditions, and if the time played is at least the following: • Soccer, 90 min • Futsal (duration 2 x 20 minutes.) - 35 minutes • Futsal (duration 2 x 25 minutes.) - 45 minutes • Basketball NBA (National Basketball Association), 43 min • Eurobasketball, 35 min • Hockey NHL (National Hockey League), 55 min • Bandy, 60 min. • Eurohockey, 50 min • American football, 55 min • Baseball- 5 periods (innings) Handball, 50 min.
What happens to my bet if a match or event is postponed?
If the event does not take place as scheduled or if the official score of the match is not announced and is not resumed within 24 hours, all bets will be declared void, refunded and transferred to your account. If this match is included in your "express bet" or “system bet”, the odds for this selection will be settled at 1.0.
How can I check the result of my preferred game?
As we settle bets according to the data of the official websites, you can find the list of official websites under point 20.3 of the Terms and Conditions.
Live Bets
Our Live bets will keep you in suspense until the end of the sports event. Hundreds of fans simultaneously make bets in real time. The odds of bets are dynamic and change depending on the course of the sports event. Simultaneously, detailed information, such as the expired time, the current score, quantity of the yellow and red cards shown, etc. is displayed in real time. Live bets are available not only for soccer games but also for other sports events, such as tennis, Formula 1, American football, ice hockey, skiing, etc.
Why has the acceptance of my bet been delayed or interrupted?
This may occur because of the following reasons: • Technical problems (interruption of the broadcast during (live) games, software failure, power cuts, etc.). • Busy time periods. • High level of interest in a sports game/match or an event. • Congestion of a network provider. • Speed of completion of the sport or event. For example, a tennis game is an event with a very fast outcome, the quantity of bets is high, therefore changes in odds are frequent.
Why was my bet registered twice?
This can happen only if you pressed the button twice. Please take care when placing bets.
Why have the odds on an event been suspended ahead of start time?
Suspension of odds could happen for any of the reasons in 2 above.
How accurate is the data given on the Live matches on your website?
Every effort is made to ensure that this information is up to date and correct. However, it should only be considered as a guide when betting.
Why is my limit on the (live) bet reduced?
Time4bets reserves the right to reduce the limit of all or some players. Time4bets is not obliged to provide an explanation concerning these decisions and reserves the right to block some players from using its services.
Casino
How do I create a Casino account?
Playing in the Time4bets Casino requires a Time4bets Account. If you do not already have one, just click on the “Register” button on the Casino page and follow the simple registration process.
How do I make a deposit in the online casino?
Once logged in, hover on your profile pic on the top of your screen, then press “Deposit” button and select your desired amount and payment method.
What is a Random Number Generator (RNG)?
A Random Number Generator (RNG) is a computer program which randomly produces the results for our online casino games. Every individual card dealt, dice rolled, or any other pertinent game action is produced by the program without any unrealistic duplication or predictability. As the results are generated in a completely random manner with no possibility of manipulation, you always get fair results.
What kind of games can I play online at the Time4bets Casino?
Time4bets offers a wide selection of games to our players. You can find many different 3D games, Table games, a huge variety of Slot games, and even Live games including Blackjack, Roulette, Baccarat and Bet on Poker.
Contact UsDownload and print
If you have any questions, comments, or suggestions, please feel free to contact us anytime, we’re here to help you.
For customer queries, write to us at [support@time4bets.com](mailto:support@time4bets.com)
CasinoDownload and print
House always wins they say! But what’s house and what is win? Be aware all the details, respect the rules of house and let the fortune be your best friend!
How can I create a Casino account?
Playing in the Time4bets Casino requires a Time4bets Account. If you do not already have one, just click on the “Register” button on the Casino page and follow the simple registration process.
What should I do if I have forgotten my username/password?
If you’ve forgotten your password, first try to restore it through the site using the “Forgot password?” option.
Password recovery will not function in some cases (e.g. the e-mail address is wrong or there are technical problems). If you’ve forgotten your username or if you experience any other issues, you should
contact us through Live Support, write us a letter using our support email address info@time4bets.com “Send a Message” option on My Profile page,
How do I make a deposit in the online casino?
Once logged in, press the “Deposit” button on the top of your screen and select your desired amount and Payment method.
How do I view what games I’ve played last?
Once logged in, you can view a Last Played Games using the appropriate icons on the bottom of the Casino page.
What is the Random Number Generator (RNG)?
A Random Number Generator (RNG) is a computer program which randomly produces the results for our online casino games. Every individual card dealt, dice rolled, or any other pertinent game action is produced by the program without any unrealistic duplication or predictability.
As the results are generated in a completely random manner without a possibility of manipulation, you always get fair results.
What kind of games can I play online at the Time4bets Casino?
Time4bet soffers a wide selection of games to our players. You can find many different 3D games, Table games, a huge variety of Slot games, and even Live games including Blackjack, Roulette, Baccarat and Bet on Poker.
Do third party interface applications display full information about the customer’s gambles?
Please note that third party interface applications may not display full information about the customer's gambles.
General terms Our casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that player is participating in strategies that our casino in its sole discretion deems to be abusive, we reserve the right to revoke the entitlement of such a player to the promotion.
We reserve the right to cancel any bonus or win which in our discretion is obtained by fraudulent use of the system. The accounts of such players will be immediately frozen.
If the user places bets with a minimum chance of making profit and has a mere goal of increasing the number of bets at no chance of winning/losing, then it will be rendered as a dishonest game. In such cases the bonus, the profit won through the bonus and the money lost to the casino will be cancelled. An example of such a method is to bet simultaneously on the black and red fields of the roulette or to cover most of the table. However, this is not the only instance of applying this method. Any bet made with the least chance to win will be considered malicious.
About usDownload and print
Time4bets is a leading online gambling operator, offering a wide range of live casino games and thousands of global sporting events to bet on.
Licensed and regulated under the Anjouan Gaming License (NO. ALSI-202603024-FI1) Time4bets offers industry-leading 24/7 customer support and a secure and dependable platform for all its players.
We are committed to providing the highest level of player satisfaction and setting the top standard for the online casino and sportsbook industry, so the rest may follow.
24/7 - Time4bets.com provides 24/7 betting availability by accepting bets on all major and most minor leagues, cups and tournaments on various sports and events throughout the world.
50+ Categories - Time4bets.com accepts wagers on more than 50 + categories of sports and events. This includes not only the most popular sports, but also poker, politics, TV etc. and also electronic competitions such as Star Craft and DOTA 2.
300+ Traders - Live games are individually managed by over 300 traders, who use complex automated tools for market management and odds setting.
Reliable - We are holders of an ISO/IEC 27001:2013 certificate on Information Security. For further details, please see our general terms and conditions.
How to Read the Rules
Terms are easiest to understand when they are read by activity type. Sports betting rules usually describe event settlement, cancelled markets and odds changes, while casino rules focus on game fairness, bonus restrictions and account conduct.
Bonus terms deserve separate attention because they can affect both the available balance and withdrawal timing. Wagering requirements, maximum stake rules, excluded games and expiry dates should be checked before an offer is accepted.
Payment terms normally require the account holder, payment method and verification documents to match. This protects the account but can also create delays when registration details were entered carelessly.
Responsible use of Time4Bets means reading the conditions before playing, not after a dispute appears. A clear record of deposits, bonuses, bets and withdrawals helps keep account activity easier to follow.
Time4Bets Questions
Time4Bets Questions
Time4Bets Terms in Plain Language
Time4Bets Terms Summary
Last updated: 15 May 2026This terms summary is written as a practical reading guide. It does not replace official rules, but it helps users understand which rule groups matter most.
Account responsibility
The account holder is normally responsible for correct registration details, secure login storage and activity made through the account.
Sportsbook settlement
Sports terms can cover odds changes, postponed matches, abandoned events, voided selections, bet acceptance and ticket settlement timing.
Casino play
Casino terms can cover game fairness, provider rules, interrupted rounds, table limits, restricted strategies and records from game providers.
Bonus restrictions
Bonus rules may include wagering requirements, eligible games, maximum bet limits, expiry dates, contribution percentages and withdrawal restrictions.
Payments and verification
Deposits and withdrawals may require payment methods in the account holder’s name and may trigger verification before funds are released.
Responsible use
Users should read rules before accepting offers, keep a record of account activity and stop if betting or casino play stops feeling controlled.
How to Read the Rules
Terms are easiest to understand when they are read by activity type. Sports betting rules usually describe event settlement, cancelled markets and odds changes, while casino rules focus on game fairness, bonus restrictions and account conduct.
Bonus terms deserve separate attention because they can affect both the available balance and withdrawal timing. Wagering requirements, maximum stake rules, excluded games and expiry dates should be checked before an offer is accepted.
Payment terms normally require the account holder, payment method and verification documents to match. This protects the account but can also create delays when registration details were entered carelessly.
Responsible use of Time4Bets means reading the conditions before playing, not after a dispute appears. A clear record of deposits, bonuses, bets and withdrawals helps keep account activity easier to follow.
